Life Time Fitness Reviews
Life Time Fitness has an overall rating of 2.6 based on 46 reviews. Customer feedback on Life Time Fitness is mixed: Life Time Fitness reviewers highlight positive aspects like user-friendly interface, comprehensive health tracking, supportive community, personalized wellness plans, which strongly appeal to health-conscious individuals, fitness enthusiasts, people seeking lifestyle changes, those interested in wellness technology. However, Life Time Fitness is often criticized for its limited customer support, occasional technical issues, subscription cost concerns, lack of advanced features.
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How would you rate Life Time Fitness?
All Life Time Fitness Reviews (46)
AnnaGonnella
May 30, 2026
"I signed up sometime last month..."
I signed up sometime last month, or maybe it was late the month before, and the onboarding felt rushed. I had to ask the same questions more than once, and no one really walked me through the app or explained the perks in a clear way. It wasn’t the best first impression.
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saragennaro8566
May 29, 2026
"The hours are okay overall, but trying to..."
The hours are okay overall, but trying to get into classes can feel rushed because they fill up so fast. I do wish they offered later times sometimes, since it’s not always easy to make the current schedule work...
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vicordova1347
April 29, 2026
"I haven’t tried every single family…"
I haven’t tried every single family program they offer, so I can’t say for sure how they all compare, but the ones we’ve checked out have been nice. They felt welcoming and easy for everyone to enjoy
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heather_Harvey88
April 27, 2026
"I’ve had a good experience here…"
I’ve had a good experience here overall. The gym, pool, and locker rooms are all really nice and feel well-maintained. A few of the machines can get busy during peak times, which is a little annoying, but the amenities are solid and I think it’s a good value for what you get
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Lois.nicoll
April 20, 2026
"Frustrating experience with accessibility questions"
I reached out before signing up, I think sometime in early March or maybe late February, to ask about some basic accessibility accommodations. it felt like no one really knew how to help. I kept getting passed from one person to another, and I never got a straight answer. It ended up being way more stressful than it should’ve been, so I decided it just wasn’t worth it for me.
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william_Patenaude98
April 14, 2026
"I mostly only pay attention to the billing…"
I mostly only pay attention to the billing side of things, what I’m being charged and whether it matches what I expected. So far, it’s been mostly fine. The prices are clear enough, and when I canceled one membership, I did have to call, which was kind of annoying. But it got taken care of, and I wasn’t charged again after that. Not perfect, but definitely better than some gyms I’ve dealt with
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juliadesroches4632
April 02, 2026
"I really do like the gym itself…"
I really do like the gym itself, but the app has been annoying to deal with. Classes will show as open and then suddenly disappear, and the booking screen freezes more often than it should. A few times I’ve had to log back in just to check class times, which gets old fast. I also had to chase them about the issue instead of getting a clear answer right away. For what Life Time costs, I’d expect the app experience to be a lot smoother.
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sharla-Ford
March 31, 2026
"I actually like the gym itself, and…"
I actually like the gym itself, and the pools are really nice, but the monthly price just keeps feeling too high for how much I use it. Classes fill up fast, and after work some areas get crowded, so it doesn’t always feel like I’m getting the premium experience I’m paying for. I’d probably stay if it were cheaper, but right now I feel kind of trapped paying a lot for what ends up being average use.
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hello_louise806
March 23, 2026
"Nice gym, but the staff could be better"
The gym itself is nice, and I like the setup overall. But... some of the staff didn’t really seem like they cared much. I asked a couple of simple questions and got really short answers. They weren’t exactly rude or anything, just not as professional as I’d expect for what you’re paying.
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hello_victoria925
March 16, 2026
"Maintenance doesn’t really follow up"
I’ve put in a couple of maintenance requests and, unless I’m missing something, I never really hear back. Maybe I’m not following the process exactly right, but it feels like the issues just sit there and nothing actually gets fixed
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marissa_Hinkle02
March 07, 2026
"Safety Felt a Bit OFF"
I didn’t feel super safe while I was there. The security just seemed a little lacking, and it made me feel kind of uneasy the whole time...
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RachelLaude_64
March 05, 2026
"Really nice club vibe"
I have had a good experience here overall. The atmosphere is relaxed, and the people are friendly, so it feels easy to settle in. It does get a bit crowded on some evenings, but the vibe is still nice.
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hello_john793
March 05, 2026
"Policies are easy to understand"
I’ve had a good experience with Life Time Fitness when it comes to their policies . Most of the fees and terms were easy to find , and the way they explain things felt straightforward . A few details could be spelled out a little more , but overall , it comes across as transparent to me
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ArronSmith
March 03, 2026
"I originally joined Lifetime mainly for the..."
I originally joined Lifetime mainly for the group classes, and for a while I really liked them. But over the past few months, the experience has gone downhill :/ Classes get canceled or switched at the last minute, the studio is usually way too crowded, and a few instructors seem like they’re just rushing through the workout instead of paying attention to people’s form. The music is also SO loud sometimes it’s hard to even follow along. For what they charge, I expected the classes to feel a lot more organized and worth it. I’ve pretty much stopped booking them because it just feels chaotic now, which is disappointing !!
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Anne-alexander
March 02, 2026
"Good gym, but the waiting gets old"
I like this place overall, but getting equipment can be hit or miss. If I go after work, it’s tough to grab a squat rack or certain machines without standing around for a while. Mornings are usually way better, so I’ve started trying to go then when I can. For the price, I expected the stations to be more open or the layout to feel a little less cramped. Also, a few areas felt oddly spaced out while the popular stuff was always packed, and that part was weird. Not a bad gym at all, just frustrating sometimes.
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carrie_Crowder03
February 09, 2026
"Not really what I expected..."
The hot tub was kind of disappointing. It looked dirty, and the water was barely warm, so it just wasn’t relaxing at all. I was hoping to enjoy it, but...
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William-crump
January 23, 2026
"I like this spot overall because the..."
I like this spot overall because the location is actually convenient for me and it’s not too far out of the way, which is why I keep going back. But the parking situation is what makes it frustrating almost every single time. I usually end up circling around longer than I expected, trying to find an open spot, and by the time I finally park, I’m already a little annoyed. If the parking were easier, I’d have a much better experience, but as it is now, it can make a simple visit feel like more of a hassle than it needs to be.
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AnneHerrera_01
January 20, 2026
"Good trainers, but a bit rushed"
The trainers definitely know their stuff, I can’t say they don’t. But a few of the sessions felt kind of rushed, and it didn’t always feel all that personal to me. Not a bad experience, just not nothing I’d call super tailored either
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YUSEF
December 16, 2025
"Always packed and no clear updates"
Every time I go, the place is so crowded that I end up waiting forever just to use a machine or even get a locker. It’s frustrating because you kind of feel left in the dark, like there’s no heads-up about busy times or whether anything’s being done to manage the crowd. Makes the whole experience way more stressful than it should be.
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CharlesEllis_31
December 15, 2025
"Overall it’s fine, but the locker…"
Overall it’s fine, but the locker rooms could definitely be cleaner sometimes?! I’ve noticed a few times where they just didn’t feel as fresh or well-kept as you’d expect.
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